Same day medical care - always by the same experienced doctor

10 Northtown Way, Unit 108
Toronto, ON M2N 7L4, Canada

Phone Number: (416) 270-8781

Family Practice and Walk-In Clinic
- South of Yonge & Finch
- North of Sheppard & Yonge
- Short wait times, walk-ins welcome
- Same day medical care, always by the same doctor


- No appointment necessary





Northtown Medical Clinic






Uninsured Services: Not all services are covered by OHIP. These include, but are not limited to, doctor's notes, completion of forms, certain immunizations, driver’s physicals, and some TB testing (please call to confirm if your test is covered by OHIP). These services are billed directly to the patient at the time of the visit, in accordance with Ontario Medical Association policy. Please contact us for more information.


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**NEW**

Starting Monday March 30, 2020, due to COVID-19 emergency measures:

Northtown Medical Clinic will be providing

VIRTUAL CARE APPOINTMENTS

for our
FAMILY PRACTICE PATIENTS
and our
OUR WALK-IN PATIENTS


For details, please call our office (416) 270-8781
Monday, Tuesday, Wednesday, Thursday and Friday 9AM-12PM.

Additional telephone hours may soon be available.

Our office does not provide COVID-19 testing.

COVID-19 is placing stress on Canada's public health system. Our clinic is now offering virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using telephone for some patient visits rather than asking all patients to come to our office.

Some health concerns can be addressed with virtual care alone, but in some cases our physician may ask you to visit a hospital or other health care facility for a physical examination (if necessary). Please call our office during our telephone hours to confirm if virtual care is the best option for you.

We will continue to support the medical needs of our family practice patients during this COVID-19 emergency by being available during our regular phone hours, in addition to other modalities.

Family practice patients will have been informed of Dr. Cindy Ng's private cell phone number for use during this COVID-19 pandemic. If you do not have Dr. Ng's number, please call our office during our telephone hours to ensure you have it on hand for medical emergencies.

Family practice patients who have upcoming booked appointments (esp March 30 and 31st): You will receive a phone call (March 28 or March 29) to discuss options for virtual care to replace an in-person visit at our clinic. For non-urgent booked appointments (such as complete physicals etc.) we will suggest rebooking when the COVID-19 situation allows routine in-person visits safely. If you do not receive a call, please feel free to call our office on Monday March 30 starting at 9AM. We apologize in advance if we were not able to call you earlier!

We will continue to serve walk-in patients by providing virtual care when appropriate. OHIP-insured patients, as well as patients who are not insured, are all eligible for virtual care options. Please contact us for details during our telephone hours.

For patients awaiting test results during our two week break, you will be contacted on Monday March 30 to review the results by phone. (Don't worry: all the test results that have come in so far are considered non-urgent.)

For patients awaiting specialist appointments: typically the specialist has already contacted you with the time and date or has rescheduled. If you have missed your appointment, please contact our office during our telephone hours to discuss options.

For patients who have Health Card Deposit refunds pending in April: Do not worry! We will extend the period for refund. We will contact you once the COVID-19 situation stabilizes. Please call our office in the meantime if you have any questions or concerns.

We apologize for any inconvenience and we greatly appreciate your patience as we try our best to help as many patients as possible during this time of emergency.


Upcoming Clinic Vacation Times:

We are CLOSED on Saturday March 14, 2020 - Sunday March 29, 2020 for March Break. We re-open on Monday March 30, 2020 at 9:00AM.

We are CLOSED Friday April 3, 2020 for one day only .

We are CLOSED Thursday April 9, 2020 - Monday April 13, 2020 for the Easter Holidays.



NOTE TO PHARMACIES: Please be advised that our physician did not write any prescriptions for narcotics or controlled substances. Please notify the relevant authorities and fax a copy of the prescription to our office. Thank you!
 

**PLEASE NOTE OUR NEW TELEPHONE HOURS
Starting April 2020!**

Updated hours for Telephone Access to Health Care (April 2020) due to COVID-19 emergency: **


Monday: 9 AM - 12 PM
Tuesday: 9 AM - 12 PM
Wednesday: 9 AM - 12 PM
Thursday: 9 AM - 12 PM
Friday: 9 AM - 12 PM
Saturday: Closed
Sunday:Closed


Additional hours may soon be available. We will do our best to ensure continued delivery of health care for you and your family.

Services Provided:

  • General Walk-In Health Care
  • Flu Shots
  • Family Planning
  • Sexual Health Counselling & Testing
  • WSIB (Worker's Compensation)
  • Driver's Medical Examination (MTO)
  • TB Skin Testing

Important Websites:

General information on COVID-19 (City of Toronto):

https://www.toronto.ca/home/covid-19/


COVID-19 Self-Assessment Tool used by our local hospitals (preferred):

https://www.covid19toronto.ca/


COVID-19 Self-Assessment Tool used by Ontario Ministry of Health (also available)

https://covid-19.ontario.ca/self-assessment/#q0